Below you’ll find clear, helpful answers to the most common questions about our water damage mitigation, plumbing repair, and restoration services across the United States. Explore the sections to learn what to expect, how we work, and how fast we can reach your city or state.
Fixterra provides 24/7 emergency service anywhere in the United States.
In major service regions like Los Angeles, Miami, New York City, Houston, Chicago, Phoenix, Dallas, technicians typically arrive within 60–90 minutes.
Upon arrival, the team immediately stops the source of water intrusion, removes standing water, installs air movers and dehumidifiers, and takes steps to protect your home from mold and structural damage.
Yes. Fixterra offers full-service plumbing repair, including burst pipes, leaking sinks, broken supply lines, clogged drains, and emergency shut-offs.
We assist homes, apartments, offices, and commercial buildings.
Our licensed plumbers operate throughout the U.S., including high-demand regions like Orlando, San Diego, Denver, Las Vegas, Boston, Philadelphia, and Seattle.
Mold can trigger allergies, asthma, breathing issues, and structural deterioration if left untreated.
Fixterra provides full mold remediation, including containment, HEPA filtration, safe removal, and prevention methods to stop mold from returning.
We service humid and high-risk mold regions such as Florida, Louisiana, Texas, Georgia, and the East Coast.
Yes. Fixterra works directly with all major insurance providers across the U.S., making the claims process fast and stress-free.
We document all damage, provide moisture readings, take photos, and supply detailed reports used for insurance approvals.
Our team helps customers in all states file and process claims quickly, especially after pipe bursts, storm damage, and large water losses.
If you are facing active water damage or a plumbing leak, turn off the main water supply if it is safe to do so. Move valuables away from the affected area and keep children and pets clear of standing water.
Do not attempt to remove soaked materials on your own, as this can worsen structural issues. Our technicians will handle extraction, drying, and cleanup upon arrival.
Drying time varies depending on the severity of the damage, but most homes and businesses dry within three to five days.
More extensive water intrusions may require additional time, especially in multi-story buildings or in humid states like Florida, Texas, and Louisiana.
We monitor moisture levels daily to ensure a safe and complete dry-out.
Yes. Fixterra technicians are fully licensed, insured, and trained in water damage mitigation, plumbing repairs, and mold remediation.
Our team holds industry-recognized certifications such as IICRC for water restoration and safety.
We operate nationwide and maintain professional standards across all states, including California, New York, Illinois, Colorado, and Arizona.
Yes. After extracting water and thoroughly drying the property, Fixterra can handle repairs such as replacing drywall, flooring, baseboards, cabinets, and repainting.
This allows customers to work with one company from start to finish, eliminating the need to coordinate multiple contractors.
We restore homes and commercial properties in all major U.S. markets.